Цепочка: нанять лучшего — хоть конкурента
Аргумент рудной эпопеи: как подбор по характеру и доверие — даже к конкуренту — строят предприятие и освобождают основателя.
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Суть дела — характер людей, не заводы — delegation-and-choosing-men
it is not merely capital and "plants" and the strictly material things which make up a business, but the character of the men behind these things, their personalities, and their abilities; these are the essentials to be reckoned with
— Random Reminiscences, ch. IV -
Идти к тому, кто знает предмет шире всех — delegation-and-choosing-men
following out our custom, we went to the man who, in our judgment, had the widest knowledge of the subject
— Random Reminiscences, ch. V -
Довериться конкуренту, зная его честность — friendship-and-trust-in-business
we trusted him implicitly although he was a competitor, and we never had occasion to regret it
— Random Reminiscences, ch. V -
Управляющего выбрать по характеру, а не по стажу — delegation-and-choosing-men
he has good sense, he is honest, enterprising, keen, and thrifty
— Random Reminiscences, ch. V -
Надёжные представители освобождают основателя — delegation-and-choosing-men
owing to my good fortune in having active, competent, and thoroughly reliable representatives who assumed so largely the responsibilities of administration
— Random Reminiscences, ch. V